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This message is dated Monday 24th February 2020 - Windsor

Alert message sent 24/02/2020 15:21:00

Information sent on behalf of Thames Valley Police

This message is dated Monday 24th February 2020 for Windsor.

FIRST: I have had several responses to my question re the Shares Scam telephone calls:
I am responding about the shares phone call. On more than one occasion I have received a call asking to buy my husband's Sainsbury's shares, usually just before something is due to happen that affects the share price. I tell them if they are legitimate then they should contact him by his official route and they have never got back to him.
Not sure if it's a scam or just a dodgy share dealer.
All the best
Hi Jeff,

With regard to Malcom's message, on Monday re shares, I received a call from a man with a northern accent, purporting to be from HSBC, wanting to talk to my husband about his HSBC shares.
When I asked why, he said that in light of all the press coverage of job losses, the share price had dropped and he wanted to talk about selling the shares (we don't have any !).
I pointed out that my husband had worked for HSBC for 20 years and that I knew for a fact that they did not get lads in a Northern Call Centres, to call their clients.
He got very shirty and we had a heated discussion, when I told him that I knew this was a scam -  he then put the phone down.
Although I frequently get calls from 'BT, Ámazon', ÉBay' etc.,  this is the first time, I have received one like this.
Kind regards, Lynne
A new type of scam call then.  At first we thought they may have access to company shareholding lists, but Lynne’s email shows it is just an opportunist scam !!
NEXT: To explain this scam from Martin:
Hi Jeff,

Just picking up on Malcolm’s point from yesterday’s e-mail.
This used to be a regular scam some years ago and is now starting again. I have been contacted twice in the last two weeks. The original description was a ‘boiler house’ scam.
The calls used to originate from New York (hence the UK timing), where the scammers contact bone fide company shareholders offering to buy their shares. Once they are in conversation they then try and sell ‘fantastic’ investment opportunities with great returns. These of course do not exist.
If people receive such calls just put the phone down.
(Keep up the excellent work)
Thanks Martin, my advice exactly !
Chris has sent me a positive experience - always good to publicise !
Hi Jeff:
Thought you might like to know a positive experience.
I had occasion to contact BT regarding my email addresses and they told me that they would have to refer it to their back office, as she didn’t have the right level of authority to do what was required.  They would phone me.
I asked her if they would be calling from India, as if they were there was a danger I might shout at them because of the large number of calls I have had claiming to be from BT and were obviously scammers.
We ended up with a tactic that when I got the call from BT, I would ask them for the name of the last BT advisor I spoke to and if the name matched, then I would proceed. If they were genuine, then they would know it.
As it happened I had two calls from “BT” - who didn’t pass the test - until I got the genuine one !
Sounds like a good procedure to follow - it makes life much easier !

It may not feel like it at the moment, but Spring is only around the corner and you may be starting to tidy your garden, in preparation for the warmer months.  Unfortunately, statistics show that there is often a spike in shed burglaries in the spring, as many people dust off their mowers.
As the weather heats up, opportunist thieves will start to look out for open windows, insecure sheds, gardening tools and new bikes, purchased at Christmas
Here are a few simple tips to keep your shed and tools safe:
Visibly postcode all tools with your postcode and house number / first three letters of you house name - not ‘The’ !
When you are finished with your tools, lock them away in your shed.  Ladder left out have recently been used to break into houses
Garden spades taken from sheds have recently been used to lever out patio doors, or smash the glass.  Secure all tools.
Remove hinge screws on the outside, which can easily be removed, with round headed coach bolts, with the nuts inside.  Often, thieves remove the screws from the hinges and open the doors from the door that way.
Use a good quality padlock or mortice lock on the door of your shed
Make sure your windows, hinges and hasp fittings are strong, as this can often be an entry point
Purchase a shed alarm.  These need no fixing and can be placed on a shelf.  They fob on and off really easily and are activated by a heat and movement sensor.  They sound at 110 dbls - which in the early hours is deafening.  Go to the large online sales sites and search for shed alarm - often they are on special offer at this time of year and cost under £10.  BUY 2 AND PUT ONE IN YOUR GARAGE.  If you don’t have a burglar alarm - you can also use them inside your home !
Fit external motion activated security lighting
Lock bicycles to a fixed structure - you can purchase padlock alarms, with large rings for bikes / ladders and tools.
If your shed has a window - cover it up/obscure the view
Do not leave house doors and windows open whilst in the garden as an opportunist thief might take advantage, while you are busy in the garden
You could consider defensive planting to prevent anyone coming into your garden - nature’s own way to reduce crime.  Criminals do not like climbing through prickly plants and hedges ! They know that a small item of ripped clothing or blood, can help the police identify them.
24/2  Monday midnight / 8.35 a.m.  Riverside, Wraysbury.  Car index plates stolen.
23/2 - 24/2  Saturday 2.30 a.m. / Sunday 6.45 a.m.  Coppermill Road.  Offenders climbed over locked gates and ENTERED A VAN BY UNKNOWN MEANS - Hedge Trimmer, leaf Blower and a Chain Saw stolen.
16/2 - 22/2  Sunday 7 a.m. / Saturday 7.55 a.m.  High Street Datchet.  Locked up bike stolen from a garden. 

FIRST: The Amazon Prime Scam  - just in from Helen:
Hi Jeff,
I have just had a phone call on my landline, which is used by very few people this.
The caller Informed me that I will be charged for ‘Amazon Prime’, unless I wish to cancel - in which case press 1.
I got through to a foreign call centre very quickly.  They asked for the make of my mobile phone which I was using !  I told her iPhone and she said, in that case, I cannot cancel using that phone.  I would have to do it on a computer or laptop.
I said I had one and she asked me to log on, which I did.  She then asked me to start typing things.
I refused and said I believed this was a scam. She insisted it wasn’t and her call was genuine.
I insisted it was a scam and I would make contact with Amazon prime myself to verify this call and she should email me.  She said she would and finished the call.
Before she did so - I told her I would report to the police.
Many thanks Helen, this is a standard scam telephone call.  As I put out on Wednesday, If you get one of these calls - JUST PUT THE PHONE DOWN.  If you go along with whatever this is - you are marked down as a responder and may inadvertently give personal information.  RESPONDERS ARE MUCH MORE VALUABLE TO SCAMMERS.  You may not fall for this scam, but you may succumb to another approach !
- Good morning Jeff,
Just to say that this morning, I received a call from Amazon Prime – the fourth this year – with the same request as per your earlier e-mail.
The number obtained from 1471  was 02083503976
I have reported it to BT Scam.   is there any other action that I can take ?
Many thanks

NEXT: re the Amazon Scam from Louanne:
Hi Jeff
Regarding the report of the scam reporting to be from Amazon.
I have had several of these fraudulent phone calls. The last two I took a note of their phone numbers and reported these to the Amazon Fraud Website.
Since sending in the second one, I have not received any more so far, but if I do I shall continue to let Amazon know their phone numbers.

Sorry everyone - nothing to be done, other than forwarding it to Amazon Prime scam line. 
The phone number will be fake !  If you have a phone with a display, they can fake the number and make it look like a local number, knowing that people will become suspicious, if an international number is displayed !
All these scam emails come from abroad and therefore involve international law - very difficult to track down and deal with in the UK.
Another from Ann:
Hers is an email from a personal email, purporting to be the TV Licence Authority.
It says that unfortunately, the standing order for her TV Licence could not be renewed.  To do it now - SIMPLY CLICK ON THE LINK BELOW
Ann’s response.
At present, I don’t have a TV licence and therefore, no direct debit !
NEXT: a threatening phone call received by John
Hi Jeff
I received a voice mail yesterday. Not using my name.  It was a woman's voice recording:
The caller was not very clearly spoken.
It says that I should not disregard this call.  It purports to come from HMRC.  ‘If you don’t call your solicitor - get ready to face the consequences !!!
If anyone gets one of these, they should just put the phone down !!!
My advice entirely and succinctly !
RE a call from someone purporting to be a Utlity Company from Jean:
Hi Jeff

This week, I received a call from a foreign female, who said she was calling on behalf of my electricity supplier.
The call started with her saying that because I had an estimated bill she had to ring me.  She went on to say she was trying to get me to have a smart meter.
I told her I my last bill was not estimated as:
I had provided an online reading only last week and

The following day, an employee had come and read the meter as well.
She continued to say that as I had not responded to letters asking me to arrange for a meter to be installed, she was calling.
I made it clear that I wouldn’t respond ,if I didn’t want one and as I didn’t, could she stop bothering me, with unsolicited letters and calls and to update their computer records, to this effect.
She said she would need personal information to do this.  I refused to tell her anything on the phone, as my supplier should have these details and also would know that my meter had been read.
I don’t know if it was a scam, but I treated it as one.  I will be writing to the utility supplier about my request to have my computer record updated.

Thanks Jean - I would have suggested putting the phone down - DON’T BE A RESPONDER.
When you pick up the phone, you don’t give your name - they may not know it - or any other personal information.  The only response is HELLO.  If they don’t know who you are, who are they to call you !!!
Hi. Jeff

I have had two emails today saying I have a bacs payment pending with an attachment.
I don’t recognise the names and haven’t got any payments pending, so have deleted straight away.
This is a new one on me, so might be worth mentioning in your reports.
Apart from not recognising the name, it looked quite convincing and if it was sent to a business dealing with this form of payment, they might well automatically open it.
Kind regards
Please consider using our online reporting system but please note this reporting tool is not for use where a crime happening right now, the suspect is still at the scene, or anyone seriously injured or in immediate danger.
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The Windsor & Ascot NHW Association is making great strides in reactivating and expanding Neighbourhood Watch within the various parishes of Windsor & Ascot. Its Facebook page (@WindsorAscotNHW) has achieved a reach of over 24,000 people in the past month alone, and is receiving multiple enquires from interested residents. In just the last few months ten new NHW schemes have been set up with active Coordinators, and residents within those scheme areas can now benefit from the new initiatives being introduced by Neighbourhood Watch and Thames Valley Police.
One such initiative is the introduction of free home security surveys conducted by a local PCSO, who will assess the security of your property for any potential vulnerability, and will make recommendations on what you can do to improve your safety and security. They will also offer very useful security items such as a variety of alarms, handbag bells and cables, fake TVs, etc., all of which are available, at no cost, courtesy of Thames Valley Police for those who cannot afford to purchase their own. They can further refer you to NHW for the supply and installation of additional security items such as door chains, magnified spy holes, etc., also at no cost to those who can’t afford them. 
If you are interested in a free home security survey please firstly join your nearest NHW scheme via by entering your postcode, and if there is not a scheme in your area you can set one up very easily. Then you can submit a request for a survey to HomeSecuritySurveyRequests@thamesvalley.pnn.police.

For any questions relating to Neighbourhood Watch please contact the Windsor & Ascot NHW Association at

Message sent by
Jeffrey Pick (Police, Community Engagement & Resilience Officer, Windsor & Maidenhead LPA)

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