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This message is dated Wednesday 10th November 2021 - Windsor

Alert message sent 10/11/2021 15:28:00

Information sent on behalf of Thames Valley Police


The victim went into a supermarket and used her debit card to withdraw cash from the ATM inside.  She then went back to her car where a black man came up and tapped on the window.  He said that she had a parking ticket, but that she could pay the fine at the cash till.  She walked back with him and put her card in the machine.  The man explained what she should do  She tried to cancel the transaction, but her card was not returned.  She then did the same with another card, which was also not returned

At that point another black man came across and said she could use his mobile to contact her bank to cancel the cards.  The person on the other end said that the cards had been cancelled and new ones would be sent to her.

When she got home she phoned the bank who explained there had been a withdrawal of £250 on one card and £5,000 from the other.  The bank have said they will investigate and recommended she phone the police.

PLEASE BE AWARE THESE SCAMS EXIST.  THIS IS POSSIBLY A SKIMMING SCAM – which we haven’t seen for years and have not publicised it much.  The scammers have a thin transparent sheath which they insert into the ATM.  When the victim inserts their card, it slips into the sheath and cannot be returned.  The victim then leaves, believing the card /s are safe within the machine and they will be returned by the bank.  In fact they are inside the sheath and can be withdrawn by the scammer and then used.  The sheath is held in place by small metal grips at the card slot.  Years ago we advised that every time you used an ATM, you ran your finger across the slot.  If it was not smooth, move away instantly and if you are outside a bank, go inside and let them know.  It is an old fashioned scam, but very effective and most of us have not thought about it for years.


NEXT:  from Valerie Pike the Chair of the Windsor & Ascot NHW Association:

Hi Jeff

I wondered if you can put a message in your next TVP Alert, asking for a ‘volunteer gardener’ to help us look after our elderly and vulnerable residents. 

Many simply need their gardens trimmed / tidied and their grass cut ?

Having an untidy / unkempt garden, makes them an obvious target for opportunist offenders.

If you can, ask them to contact W&A NHW at the usual email address

Many thanks


I have set out some Crime Prevention advice at the bottom of this message.


Celebrate Christmas in our town centres

The festive season is fast approaching and we’re looking forward to celebrating Christmas in our town centres.

We'll be holding our traditional light switch-on events in addition to festive food, drink and entertainment.

Eton's light switch-on takes place on Thursday 18 November, with Windsor's following on Saturday 20 November and Maidenhead's on Saturday 27 November.

Free parking at council-run car parks will also be offered in Maidenhead, Windsor and Eton town centres on certain days and times, providing a much-needed boost for retailers and shoppers alike during this peak trading period

Bird-keepers - are you aware of the latest bird flu prevention measures?

The government has introduced new requirements for all keepers of birds, including pets, following the discovery of bird flu in sites across Great Britain..

An Avian Influenza Prevention Zone has been declared across Great Britain and all keepers, whether they have pet birds, commercial flocks, or just a few birds in a backyard flock, are required by law to take a range of biosecurity precautions.

This is to reduce the risk of the transmission of avian influenza to poultry and other captive birds from wild birds or any other source.

The requirements for bird-keepers are available on the Government website.

For more information and advice on biosecurity, visit the Government's avian influenza webpage.

NEXT: Observing Remembrance in the Royal Borough  

This year, you are invited to attend the Remembrance Day and Remembrance Sunday services taking place in the Royal Borough.

On Remembrance Day (Thursday 11 November) the council is holding a short Act of Remembrance starting from 10.55am at the War Memorial outside Maidenhead Town Hall. The Act of Remembrance will be led by The Mayor, Councillor John Story and those attending will observe a two-minute-silence at 11am.

On Remembrance Sunday (14 November) the council will also hold two services from 10.50am in Windsor and Maidenhead and observe a two-minute-silence at 11am.

The Windsor service will be held at the war memorial on Windsor High Street outside the Parish Church of St John the Baptist and will be attended by the Mayor.

The Maidenhead service will be held at the War Memorial outside Maidenhead Town Hall, and will be attended by the Deputy Mayor, Councillor Gary Muir.


Get involved in local town forum meetings 

If you’d like to have your say on issues affecting Windsor, we want to hear from you. 

You can suggest discussion topics for the Windsor Town Forum as well as attend and contribute to the virtual meetings.

Agendas are published a week in advance, so you can see what councillors will be discussing, and get involved if there’s a topic you’re interested in.

Your discussion suggestions will be added to a future agenda if appropriate. 

The Windsor Town Forum is on Tuesday 16 November 6 p.m. / 9 p.m. at York House – in person. 

To learn about how to get involved, email 


I have attached reference numbers to each crime report. If you live in the vicinity of any of the crimes mentioned and have CCTV or a video doorbell, can you please check the footage. If you have any that might be of interest to the police, can you please make contact with us, quoting reference number given.

Alternatively you can call 101 or Crimestoppers anonymously on 0800 555 111 or email -

4/11 – 8/11  Spiritualist Church, Adelaide Square.  One of the windows has been vandalised.  Ref. No:  43210507385
8/11 Monday 6.20 p.m. / 7.45 p.m.  Bike locked up in the car park stolen.  A Giant Alight  Ref. No:  43210505869
10/11  Wednesday midnight / 9 a.m.  Russell Street.  2 locked up bikes stolen from bike store.  1.  A Carrera Vengeance Ladies hybrid Bike.  2.  A Trek Marlin Man’s hybrid bike


8/11  Monday 5.30 p.m.  Hotel car park, Windsor Road, Water Oakley.  Security saw two men walking around the car park looking into cars  Ref. No:  43210505438




Please consider using our online reporting system but please note this reporting tool is not for use where a crime happening right now, the suspect is still at the scene, or anyone seriously injured or in immediate danger.

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Eyes, ears.....and Brain



Hi, I am Valerie Pike, Chair of Windsor & Ascot NHW Association. The Association was formed in September 2019 and our objective was simply to help residents. In setting up the Association, we asked
How can each of us
·       help to make our community safer?
·       improve its spirit and neighbourliness?
·       help the Police to reduce local crime?
·       make our own home security better?
Starting up a Neighbourhood Watch scheme in your street is easy, and it’s free. Police statistics show that a Neighbourhood Watch scheme significantly reduces the probability of your house being burgled.
Neighbourhood Watch is about neighbourliness and making our communities and homes safer. It’s about being friendly and caring, and watching out for the elderly and vulnerable too.

Members of Neighbourhood Watch are assisted in a number of ways, including  having  free  home  security  surveys  conducted  by  a  local PCSO, to identify any areas in which security can be improved, and to advise  on  optimum  ways  to  safeguard  against  crime  and  improve personal and household security
But most of all Neighbourhood Watch is about helping the Police to keep us safe. They need the support of people who care. If that’s you - join us now!
Please contact us on and we will be delighted to assist.

Festive Season Safety
Christmas is a time to relax and have fun but it can also be very busy and stressful. You may be out and about more than usual – for that essential Christmas shopping and to festive parties and other social events – and the last thing you need is to become a victim of crime. To help avoid this, consider some of the following advice:
 Christmas Shopping
Don’t get loaded down with too many bags. Try to keep one hand free.
Try and avoid taking young children into busy shopping areas. If it is unavoidable, make sure they know what to do, if they lose you, e.g. tell the nearest counter assistant that they are lost and NEVER to leave a shop without you.
  • Agree a meeting point with older children in case you get separated.
  • Be careful where you park your car, especially if you will be returning to it after dark.
  • If parking in a multi-storey car park, choose a well-lit space as close to the exit as possible and away from pillars. Reverse into position.
  • Keep car doors locked whilst driving in built up areas, especially if you’ve got bags of presents in the car.
  • Don’t leave lots of presents on show in a parked car as they could tempt thieves
  • Keep alert and aware of your surroundings, especially in busy shops and crowded streets where thieves and pickpockets may well be operating.
  • Keep a close watch on your valuables and try not to keep them all in one place.
 Christmas Parties
  • Most of us like a drink or two but remember that alcohol will affect your judgment – don’t let it endanger your personal safety.
  • Remember, the most common date rape drug is alcohol, with victims being given drinks with a far higher alcohol content than they think.
  • Watch your drinks and food to ensure that nothing is added to them.
  • Never leave your drink unattended, even if you are going onto a dance floor or to the toilet.
  • If your drink has been left unattended, do not drink any more of it.
  • If something tastes or looks odd, do not eat/drink any more of it. Be aware though that some date rape drugs are colourless and tasteless.
  • If someone you do not know or trust offers to buy you a drink, either decline or accompany them to the bar and watch that nothing is added to your drink.
  • Know your own limit.
  • If you meet someone new at a party, don’t go home with them or invite them back to your home or accept a lift from them. Arrange a second date in a public place to get to know the person better.
  • Pay attention to your instincts. If you feel un-easy about someone, there may be a reason
  • When it’s time to go home, carry your keys, mobile phone and some money in your pocket, so you can give up your handbag or wallet and escape quickly if necessary on the way home.
  • Transport
  • The party’s over and you need to get home. You are likely to be tired and slightly the worse for wear so you need to be careful.
  • The ideal plan is to book your cab or taxi in advance or call a licensed cab company from the party and arrange for them to pick you up right outside the venue.
  • Never accept a lift from a minicab touting for trade. They are illegal and can be very dangerous.
  • If necessary walk to the nearest minicab office – Keep to well-lit streets and walk against traffic and in sight of other people whenever possible.
  • Always sit in the back of a cab and if you get chatting to the driver do not give away personal details. If you feel uneasy with the driver, ask him to stop at a busy familiar place and get out.
  • If using public transport, have your ticket, pass or change ready in your hand so that your wallet or purse is out of sight.
  • Always wait for the bus or train in a well-lit place near other people if possible and try and arrange for someone to meet you at the bus stop or station.
  • Take note of where the emergency alarms are and try to sit near them.
  • If a bus is empty or it is after dark, stay on the lower deck as near as possible to the driver.

On trains
Avoid empty compartments or compartments that have no access to corridors or other parts of the train. If you feel threatened on any public transport press the alarm and/or make as much noise as possible to attract attention of your fellow passengers or the driver or guard.

Message sent by
Jeffrey Pick (Police, Community Engagement & Resilience Officer, Windsor & Maidenhead LPA)

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