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This message is dated Wednesday 24th February 2021 - Ascot

Alert message sent 24/02/2021 15:14:00

Information sent on behalf of Thames Valley Police


I have attached reference numbers to each crime report. If you live in the vicinity of any of the crimes mentioned and have CCTV or a video doorbell, can you please check the footage. If you have any that might be of interest to the police, can you please make contact with us, quoting reference number given.

I have added a new email address below.  The first email address is directly to your local Neighbourhood Team.  The second is to our investigation team.  Please use it to send any intelligence / video doorbell / CCTV footage you may have, which is relevant to any of the crimes lists below - quoting the reference number.

Alternatively you can call 101 or Crimestoppers anonymously on 0800 555 111 or email -

23/2  Tuesday 11.50 p.m.  Guards Court.  Fence damaged in three places.  A youth and a retriever dog seen making off towards Chobham Road.  Ref. No:  43210077349
22/2  Monday 9.30 p.m.  High Street.  The owner’s son saw their Toyota being jacked up and someone underneath.  Later they found the cat converter had been stolen.  Ref. No:  43210075620





Hi Jeff

Yet another scam.  It says it’s from the “Royal Group”.

It says they tried to deliver a parcel, but there was no-where safe to leave it.  We must click on the LINK to book another delivery date.  To make it sound authentic, there is a lot about organising delivery, standing away from the door, wear a mask etc. etc.

A friend of mine yesterday thought it was real and got scammed.  She had to close her bank account !!



Thanks Charmian.  As we are isolating, many of us are increasingly buying online, so there is always a possibility, we are waiting for one or more deliveries at any one moment !!!  This is the perfect time for scammers !

NEXT: From Mike:

Hi Jeff,

Not sure if I am being picked upon but here is another !

It is from ‘One Drive’.  It says I have a message from someone, I have not opened.  To open and read the document – Click here !!!

I did not !

Without your emails, I am sure I would have fallen for this one, so thank you.

All the best

Thanks Mike.  Some days with all the scam emails, texts and phone calls – I am in a spin and it becomes really annoying.  The scammers – usually someone from a call centre, does reap the whirlwind !
Fortunately, due to the pandemic, most of us are living very simple, slower lives at the moment, not going out apart from for exercise, so the scam messages, are more obvious and stand out.  If we were busy and frenetic, it would be easier to fool us !!!

NEXT: From Nina:

Hi Jeff,
Please can you kindly advise me ?  A family member received a mobile message today at 3 p.m.  It says it’s from West Border - Welsh Police who are investigating them.  They want their name and NI number.  They are to press 1 and then 2.

I think it’s a scam – is it ?

Much appreciated

Kind regards


Yes – it is a standard scam.  The local Police in Wales, would surely know their name, if they were being investigated ?  That immediately helps identify the message as a scam – it has been sent to thousands – they haven’t a clue who has received it, so need the name and details, if they respond !!

NEXT: From Bruce:

Hi Jeff,

We had an email this morning from the "Billing Department at BT. Com"

It requested name, credit card details, sort code etc..

I have alerted BT fraud department via my home phone, as it is clearly a scam. Please advise others in our group


Many thanks Bruce – I will – and have !  Anything asking for your name, is an immediate giveaway !  The BT Fraud department will be grateful you let them know as they will investigate and try to block the IP address of the computer which sent it.

NEXT: From Tony:

Hi Jeff

Just received a pre-recorded call from ‘Amazon Prime’, saying that my card had just been debited by £399.99.

I am an Amazon Prime member, so could have been fooled.

As soon as I heard the start of the message, I blocked immediately, so did not hear it all.  I presume I would have been asked to press something and the enter account or card details etc..

Pease circulate


Tony mentioned the mobile number from which the robo-call was made.  These are always fake, to hide a real international number.  The scammers have software, to display a local number, if you have call display.  PLEASE – everyone do what Tony did – as soon as you hear the content of the call, cancel and block it !!

NEXT: From Nigel – a warning message he received from a neighbour on ‘NEXTDOOR’ !

Hi Jeff

This morning I received a call from Internet provider, without mentioning a company name, nor who that is.

The message said that I’m about to be cut off, because of illegal activities.

The message then gave an option - to contact one of their executives, to sort out the problem – Click Here !

I didn’t of course.



NEXT:  A Windows scam message from Stephanie

I simply says that Microsoft has not had any response from various messages they have sent – consequently they will be closing her account.

To prevent this – she needs to click on the link immediately to rectify the situation if she want to continue to use her account !!!  If she doesn’t – they will close her account without her permission !


Please consider using our online reporting system but please note this reporting tool is not for use where a crime happening right now, the suspect is still at the scene, or anyone seriously injured or in immediate danger.

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Eyes, ears.....and Brain



The lockdown has resulted in many neighbourhoods drawing closer together in supporting local residents with needs, and in neighbours spending a lot more time talking to each other over fences or across the road. This has improved community spirit no end, and a great way to keep this spirit alive is for residents to join their local Neighbourhood Watch scheme, or start up a new scheme if there is not already one covering their respective street.

Neighbourhood Watch is not just about looking out the window and being alert for any crime in the neighbourhood, it is much more than that. It serves as a valuable resource for crime prevention, in supporting the Police with things such as local home security surveys, installing crime prevention aids in homes for the vulnerable and elderly especially, helping those vulnerable and elderly residents with any other needs, and in drawing residents together in supporting one another.
The Windsor & Ascot NHW Association is making great strides in reactivating and expanding Neighbourhood Watch within the various parishes of Windsor & Ascot. Its Facebook page (@WindsorAscotNHW) is receiving multiple enquiries from interested residents and serves as a means to highlight local issues relating to crime and residents in need. New NHW schemes are continuously being set up with active Coordinators, and residents within those scheme areas can now benefit from the new initiatives being introduced by Neighbourhood Watch and Thames Valley Police.
To search for your nearest NHW scheme, or to set up a new scheme, visit and enter your postcode. 

For any questions relating to Neighbourhood Watch please contact the Windsor & Ascot NHW Association at

Message sent by
Jeffrey Pick (Police, Community Engagement & Resilience Officer, Windsor & Maidenhead LPA)

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