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Live Chat improves access to support for victims of crime

Alert message sent 16/11/2020 10:34:00

Information sent on behalf of Thames Valley Police


Victims First which supports victims of crime and abuse across Berkshire, Buckinghamshire and Oxfordshire, has launched a Live Chat service to improve access to support for victims.

The Live Chat service which is now live on Victim First’s website www.victims-first.org.uk, offers a new way to access support, enabling victims to talk online with a Victims First Officer, safely and in confidence.

Live Chat enhances the existing Victims First service, providing an additional and valuable route to support. It offers a discreet way for victims to access support, which is especially important for victims of domestic abuse who may be living with their abuser, and will be of particular benefit to people who prefer using online channels to reach out for help.

Anyone needing support can get in touch via the Live Chat button on the Victims First website www.victims-first.org.uk or by calling Victims First on 0300 1234 148 to speak to a trained Victims First Officer who will be able to provide free confidential emotional and practical support.  

Live Chat will be staffed by trained Victims First Officers during Victims First opening hours

Victims First is managed by the Office of the Police and Crime Commissioner.  It offers free support to any victim or witness of crime in the Thames Valley regardless of the crime, when it took place or whether or not the crime has been reported to the police.
Message sent by
Emily Boneham (Police, Campaigns Officer, Thames Valley)

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