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Bank Card Courier Fraud

Alert message sent 12/12/2018 10:58:00

Information sent on behalf of Thames Valley Police

-Appeal for witnesses-
Thames valley Police is warning all residents to be vigilant following a recent incident of Courier Fraud.
On Thursday 6 December at 2.50pm an elderly lady from Fernbank Road, North Ascot was phoned by someone claiming to be from Barclays Bank stating that they had detected that there had been a £800 fraudulent transaction made using the lady’s bank card. The caller kept the woman on the phone for over 3 hours eventually persuading the lady that she needed to put her bank card in an envelope (to preserve fingerprints) and to hand it to a courier who would call at her home in due course .
The lady was in such a state that she complied with the instructions and at about 6.15pm that evening a male described as been tall, dark skinned, clean shaven and casually dressed in jeans and denim jacket, woolley hat and trainers called at her home and was handed the card. The victim can not say if he had a vehicle or in which direction he left.
Any one with any information including CCTV recordings which may assist with the investigation, or saw anything suspicious in the North Ascot area, please contact Thames Valley Police enquiry centre on 101 quoting reference 43180374333.

Crime Prevention Advice

Scammers frequently emphasise the need for the victim’s discretion and tell them they cannot speak to friends or family due to it being part of an ongoing investigation, and tell them they cannot even speak to staff at their bank as they are not trustworthy and are being investigated. This is designed to isolate the victim.
 To ensure you do not fall prey to this type of scam, BE REASSURED AND REMEMBER  that in no circumstances would any bank, or the police ask you to take such actions. These types of request will only come from a fraudster.
Under no circumstances divulge your 4 digit PIN (Personal Identification Number) to anyone.
Thames Valley Police is calling on friends and family to help tackle the problem by talking to elderly or vulnerable friends and relatives, assuring them that;
  • They should never deal with cold callers either on the phone or in person no matter how polite or friendly they seem. Saying “No thank you” and shutting the door or hanging up the phone is not rude.
  • Their bank, the police or anyone legitimate will never send a courier to their home to collect bank cards or cash and they will never ask for their PIN number.
  • Legitimate callers will never try to rush them, scare you, or force you into anything. If they feel scared or pressured at any point, hang up or shut the door and tell someone what’s happened.
If you receive this type of call, report it to Action Fraud on 0300 123 2040, or via their website. In an emergency dial 999.
Please feel free to circulate this message and advice to friends on social media.
For more information visit Thames Valley Police protecting your home section of the website
Message sent by
Jon Morris (Police, Administrator, Bracknell)

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