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Crime Update Friday 21st April 2017 - Windsor

Alert message sent 21/04/2017 10:59:00

Information sent on behalf of Thames Valley Police

This message is dated Friday 21st April 2017 for Windsor.
Have a good weekend.
First a change in layout.  I have received several emails saying that my scam warnings in MEMBERS’ COMMENTS, are becoming a little repetitive, do I need to keep including them ???
That part of my message, belongs to you.  It is your space, to share your experiences, with our other 11,000 members.  My overall opinion would be, I would love to be in a position to never mention scams again, but unfortunately, they are increasing in number and sophistication every day.  They are reaching more and more people every day, who may never have been totally aware, generally unaffected by them and not paid much attention to this part of my messages.  So I suggest a compromise.  I will add MEMBERS’ COMMENTS as a P.S. after my sign off.  I am loathe to stop including them as one person missed, could be devastating to someone’s bank account !!!
SecondI was invited to speak at ‘The Probus Club’, a lunch club in Windsor yesterday.  Can I thank them for their kind invitation, and the wonderful 4 course lunch I received !!!  They were a brilliant and receptive audience, who fully participated in the presentation, which always makes it more enjoyable, for them, as well as me.  My thanks to them.
I am always happy to come out to any Community Group / Residents Association / Carers Group / anyone and make a presentation to them.  My role includes – ‘Community Engagement’ and just as importantly, ‘Building Community Resilience’.  Every crime we – that is us, the police and you, the community working together - can prevent, is one less victim of crime.  Hopefully, the closer we work together, the less victims there will be.  If you want me to come along and talk to your group, simply email me at my police email at the bottom.  I can always bring along with me your local Neighbourhood PCSO, as well as an RBWM Community Warden.
I sent this message to Ascot today….. but the same principle applies everywhere !!
20/4  Thursday 2 a.m. / 2.20 a.m.  Murray court.  CAR LEFT INSECURE ENTERED AND SEARCHED.  MOBILE PHONE stolen from central storage area.  CCTV shows one lad searching the car, while another acts as lookout at the bottom of the drive.  Do you live nearby and have CCTV ?  Can you please check yours ?  You may not be aware you have been targeted, as you haven’t actually been a victim of crime, perhaps because your car was locked !! But you may have had these lads look at you car / garage etc.  I AM ALSO GOING TO SAY IT AGAIN – EVERYONE MUST DO BETTER TO PROTECT THEIR PROPERTY.  CARS MUST BE LEFT WITH NOTHING ON DISPLAY – LOCKED.  Residents who leave their cars unlocked – for any reason – act as a ‘crime attractor’.  If our opportunist thieves know that a percentage of the cars in Ascot are left unlocked, they will come to Ascot and target the cars there.  While there – perhaps in your road – they will also look out for easy burglary targets !!!  They won’t only target cars, but any other opportunity they find !
Neighbourhood Page:
For your Neighbourhood Page - CLICK HERE
19/4  Wednesday 5.35 p.m.  Minton Place, Victoria Street.  Bikes X 2 stolen from underground parking area.  1.  A very valuable, black & white, Cannondale CAAD10, man’s, bike.  2.  A red & white, Trek 1.2, racing bike.
Neighbourhood page:
For your Neighbourhood Page - CLICK HERE
Neighbourhood Page:
19/4  Wednesday 9.30 a.m. / 6.20 p.m.  Legoland Car Park.  Spare wheel stolen from under a VW California Van
neighbourhood Page:
For your Neighbourhood Page - CLICK HERE
Eyes, ears.....and Brain
FIRST & SECOND from Margaret & Malcolm re BT SCAMS:
Hi Jeff
Have just had a second call today, supposedly from BT – their Fibre Optic Department.
They said that my internet had been hacked by someone in Mountain View California, and my internet was being used illegally.
The caller – ‘Jennifer Smith’ - (in fact she sounded very foreign) - gave me what was purportedly, my ‘Customer Licence Security No’. (I am not sure if this is correct or even a real thing).
She wanted me to access my computer, to show me, that she was genuine. I asked for a phone number to call back and she gave me 020 71936426 which if rung is answered 'BT'.
As I was suspicious from the outset, I immediately phoned a BT number, from our current invoice 'BT Virus Protect'.  They said, they are not aware of any hacking into BT Internet.
Perhaps this can be looked into. Obviously another scam, so please make everyone aware.
Thank you.
Margaret did exactly the right thing.  Never respond to any phone numbers / email addresses in messages like these.  Always get out an old bill and use the number in them.  If in doubt, never respond immediately, that is what they want you to do in panic.  Take a breath, reach for your real paperwork and then calmly speak to the real person, whether that is BT, Talk Talk, or your bank.  Many thanks Margaret.
Hi Jeff,
In case it’s of interest:
I just took a call from an Asian sounding caller, claiming to be from BT calling about my broadband speed.
He claimed BT had lots of complaints from people who lived in my area, about slow broadband and he was calling, to help improve it.  He did not appear to know I am with Sky !
I asked him 3 times, if he was sure he was from BT and each time, he claimed he was.
It was clearly a scam and I said it wasn’t convenient to deal with the issue right now. He is due to ring back in an hour. A time I suggested, when I knew l would be out !
Meantime, a quick call to BT confirmed it was a SCAM and I have given them the number he gave me.
Others may take warning from this.
Thanks Malcolm, message received and circulated.  These calls come from large call centres, making thousands, upon thousands of calls every day.  They only need a small percentage of those calls to be successful, to make the enterprise and huge organisation worthwhile.  What we have to know is – it may well be more than a small percentage of the calls which are successful, as they are still doing it !!!
NEXT – from Pauline – the old HMRC phishing email:
Hi Jeff,
Just received an email, purporting to be from ‘’.
It was addressed to ‘Dear -then gave my email address’, saying that I needed to fill in the attached form, to claim a refund.
As it looked totally suspicious, I phoned HMRC who confirmed they would only ever send a letter regarding a refund and never an email.
I was asked to forward it to them, which I have done and deleted the email and obviously did not open the attachment.
In case others receive this the email, they should forward it to:
Thanks Pauline, The same situation occurs with emails as with the above phone calls, but there is a difference.  Phone calls go out in the thousands, because you need a real person to make the calls.  Phishing emails, go out in the millions, upon millions, day, after day, after day – 24 hours a day, 7 days a week, 365 days a year.  Their success rate can be tiny.  One percent success rate, on a million emails, will be a lot of victims !!!
Message sent by
Jeffrey Pick (Police, NHW & Community Msg Co-ordinator, Windsor & Maidenhead LPA)

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