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Scam email claiming to be from Royal Mail

Alert message sent 19/11/2020 17:07:00

Information sent on behalf of Neighbourhood Watch

This is a message from Val McPherson covering Neighbourhood Watch in Aylesbury Vale

A resident in the village of a neighbouring area  recently received an email appearing to be from Royal Mail.  The message claimed that Royal Mail had received a letter addressed to the resident which they had tried unsuccessfully to deliver.  In order to re-deliver the letter, the resident was asked to pay £1.99

The resident was sure that this low value transaction was not unreasonable and provided personal and card details to support the payment.  However, the resident had second thoughts and realised that this action was unwise.  They contacted the relevant fraud department and cancelled all cards before any damage had been done!

This is a classic example of how easily the scammers can take us off-guard and persuade us to provide personal information that can have dramatic consequences. 

Should you receive any unexpected email from bank, card provider, service provider, etc. make sure that you CHECK the sender's email address.  They can be made to look genuine, so ensure that the address is correct for the sender.  A very minor difference in the address structure can make all the difference, eg. an extra letter, number or full-stop, etc. 

Although this Royal Mail scam had been reported locally it will almost certainly spread nationwide due to Black Friday and online Christmas shopping.

For this reason it is important for everyone to be watchful for any attempts to make you part with your payment details for re-delivering of any letter or parcel.
Stay safe and be careful.
Message sent by
Val McPherson BEM (NWN, Multi Scheme Administrator, Thames Valley)

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