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NHS Track and Trace

Alert message sent 04/06/2020 18:08:00

Information sent on behalf of Neighbourhood Watch

This is a message from Val McPherson Vice Chair Princes Risborough & District Neighbourhood Watch Association.

We have all been warned of possible scams in connection with the NHS Track and Trace Service. Below is details of a recent phone call  where the recipient is noted as X.

Caller: Good morning. I am calling from the NHS Track and Trace Service. According to our system you are likely to have been in close proximity to someone who has tested positive for Covid-19. This means that you now need to self-isolate for 7 days and take a Covid-19 test.

X - okay, Can you tell me who that person was?

Caller: I am not able to do that. This is confidential information.

X- Right ...So?

Caller: But you do need to be tested within the next 72 hours. So, can I just get the best mailing address so that we can send you the kit?

X- OK ( gives address)

Caller: Thank you. I just need to take a payment card so that we can finalise this and send  the kit to you.

X- Sorry, a payment card? I thought this was all free?

Caller: No I am afraid not. There is a one-off fee of £500 for the kit and the test results. Could you read off the long card number for me, please when you are ready?

X- No that's not right. This is part of the NHS so there is no charge.

Caller: I am afraid there is. Can you give me the card number please - this is very important and there are penalties for not complying.

X- puts the phone down.

If you should encounter something like this, do not be afraid to put the phone down without giving any details as this is a scam, and make sure your friends, family and neighbours are aware of this call. Dial 1471 to get the caller's number and then report the;details to the police on 101.

Thank you

Message sent by
Val McPherson BEM (NWN, Multi Scheme Administrator, Thames Valley)

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