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This message is dated Monday 23rd March 2020 - the Whole area

Alert message sent 23/03/2020 12:21:00

Information sent on behalf of Thames Valley Police

This message is dated Monday 23rd March 2020 for the whole area.
I have received A message from Honor Ryan at Trading Standards, to say, NORMAL SCAMS AND FRAUDS ARE STILL OUT THERE, SO BE ON YOUR GUARD.  I have set out her email below.
  I have been asked to circulate the information below, to residents in Holyport, from Demelza:
Hi Jeff
In response to your recent email about shopping scams, please can I share this information for residents in Holyport?
A community group of volunteers has set up to help people in the village in isolation with a central number to call for assistance. 
Villagers are encouraged to join the Facebook page Holyport Cares
but if they don’t have access to Facebook, please follow the instructions on the set out below. 
Many thanks 
I have also been asked to circulate this message for Maidenhead:
Hi Jeff,

Can you do a media appeal please.
Someone has called us, to let us know that he had stolen money from a bag in the town. The person then felt guilty and dumped it outside the Helen Douglas charity shop, High Street, Maidenhead.
We do not have any details of the victim.
Could you put something out, to ask if someone had lost their belongings stolen while in The Bear in Maidenhead, on 10th or 11th March ?
PC Laura Childs 1785
Just because of the current situation, it doesn’t mean that our ordinary everyday scams and frauds will not continue.  Many more people will be self isolating at home and making more use of the internet !
This has just come in from Vivienne:
Hi Jeff
Today, we received a letter (by post) with an email response address.  It was the usual scam that a friend of ours is stranded abroad and wants me to send money to CTBC Shengjing Bank.
Obviously we are ignoring it, but I thought I should let somebody know.
With borders locked, hotels closed and flights grounded, there may be a lot more of these coming !
Please consider using our online reporting system but please note this reporting tool is not for use where a crime happening right now, the suspect is still at the scene, or anyone seriously injured or in immediate danger.
follow us on Facebook:
Eyes, ears.....and Brain


Nationally, there have been reports of frauds relating to the supply of face masks, primarily online; fraudsters trying to persuade people to disclose personal information by posing as legitimate bank, police or health officials over the phone or through emails. Some claim to provide medical guidance, investment opportunities or a safe place to which to transfer money. Victims then hand over financial details or click links that may contain dangerous malware.
Other frauds include emails asking people to visit a fake website bearing an HM Revenue and Customs logo, with the promise of a tax refund. An associated website claims that, as a precaution against coronavirus, the government has set up a new tax refund programme.
Phishing emails
Fraudsters are contacting potential coronavirus victims over email claiming to be from research organisations affiliated with the Centres for Disease Control and Prevention (CDC) and the World Health Organization (WHO), according to Action Fraud.
They claim to be able to provide the person with a list of coronavirus infected people in their area.
But when the victim clicks on a link, it leads them to a malicious website, or they are asked to make a payment in Bitcoin.
Do not click on links or attachments in suspicious emails, and never respond to unsolicited messages and calls that ask for your personal or financial details.
Even if you know the sender, don’t reply if an email looks odd with spelling mistakes and a messy layout.
Do not reply to unsolicited emails.
Bank scams
People are using the coronavirus outbreak as an opportunity to try to scam others by claiming to be their bank.
Banks will never ask you for your full PIN or password, or request you move money from your accounts.
Shopping online
Fraudsters are using online marketplaces to sell goods like face masks and hand sanitisers that don’t exist, or even self-isolation boxes.
Before you buy anything online, it’s best to do some research and check reviews to make sure a seller is genuine.
Ask a friend or family member for advice before completing the purchase.
If you go ahead with the purchase, use a credit card if you have one, as most major credit card providers insure online purchases.
HMRC fake emails
Taxpayers have been targeted by a HM Revenue & Customs coronavirus scam.
Researchers at cyber-security firm Mimecast found consumers were being sent messages from scammers promising a tax refund.
The texts or emails contain a link directing recipients to a fake website bearing an HMRC logo.
The website encourages victims to share their name, address, phone number, mother’s maiden name and bank card number — details that would equip a fraudster with enough information to access a victim’s bank account or purchase a financial product in their name.
“If someone emails or calls you claiming to be from HMRC saying that you are owed a tax refund, and asks you to click on a link or to give information such as your name, credit card or bank details, it’s a scam,” said HMRC.
Fraudsters use a range of techniques, including emailing or phoning taxpayers and offering a bogus tax refund, or threatening them with arrest if they don’t immediately pay tax owed.”
Loan Sharks/Illegal Money Lending
The England Illegal Money Lending Team (IMLT) recognise that this period may be one of increased financial pressure for some people. The Team is fully committed to ensuring that illegal money lenders (loan sharks) do not take advantage and profit from other people’s hardship.  
The Stop Loan Sharks helpline service (0300 555 2222) remains open and fully operational during the COVID-19 pandemic. We encourage not only victims but friends, family members and the wider community to come forward if they suspect someone is suffering at the hands of a loan shark.
General scams
Fraudsters come in all shapes and sizes and can contact you at the door, by phone, post or online.
Be aware of people offering miracle cures for coronavirus – there is no specific treatment for coronavirus (COVID-19). Treatment aims to relieve the symptoms until you recover

The council DO NOT need to enter your house to do a deep clean

Bogus healthcare workers claiming to be offering ‘home-testing’ for coronavirus – this is a scam and these kits are not currently available to buy.

Emails saying that you can get a refund on taxes, utilities or similar are usually bogus and they are just after your personal and bank details.

There are lots of fake products available to buy online that say they can protect you or cure coronavirus. These will not help and are designed to just take your money

There are new mobile phone apps that claim to give you updates on the virus, instead they lock your phone and demand a ransom

Your bank or the police will NEVER ask for your bank details over the phone

People offering to do your shopping and ask for money upfront and then disappear

Top Tips from RBWM Trading Standards
Do not let uninvited callers into your home Not to deal with cold callers at any time, either by phone or at the door, but particularly those who may seek to exploit the current situation.
If you receive a leaflet through your door with offers of help please check to see if the person is indeed a local neighbour and that it is a genuine offer.  If you are unsure then ask the advice of a family member, friend or neighbour first.  Firstly try and engage with people you already know, like and trust for help.  Not a stranger

Do not give away too much personal information

Do not hand over bank cards or give out any PIN numbers either on the doorstep or over the telephone.

Don’t let yourself become lonely.  Age Concern, Slough and Berkshire East, have set up ‘Hear for You’ – a call service for the elderly which will offer emotional support and help organise help and practical support if needed.  Call them on 01753 497888.

Be vigilant – for yourself and your neighbours - keep an eye on each other.  Join your local neighbourhood watch scheme

Our team of RBWM Community Wardens are still out there working in your community.  They can be contacted on 01628 685636 and

Report concerns about doorstep callers to Trading Standards via the Citizens Advice Consumer Service Helpline on 0808 223 1133, and in urgent cases to the police on 999.
Report concerns about fake products or false claims made about products, contact Trading Standards via the Citizens Advice consumer service helpline on 0808 223 1133 or via their chat service online.


Hello If you are Self -Isolating or need support, we can help.
We can help with
  • Picking up shopping
  • Posting Mail
  • A friendly telephone call
  • Urgent supplies
We have a team of volunteers from the village who would like to help you.  Just call or text and leave your name, phone number and the road you live in and we will match you to a local neighbour
07380 203679  Or leave your details at Londis
We will care and do our best to help you - for FREE
Coronavirus is contagious.  Please take every precaution to ensure you are spreading only kindness.  Avoid physical contact and wash your hands regularly.
Items should be left on your doorstep.
Organised by the Holyport Community Facebook Page
List of community groups so far - more to add:

Jubilee Community Church

Maidenheadi magyarok

Holyport Community Board

C19 Support - Holyport Cares

Maidenhead Community Service Group

SARA (Stafferton Way Residents Asscoiation)

Oldfield Residents Group

Maidenhead Gossip Girls

Maidenhead Gossip Girls

Maidenhead Gossip Girls

Malvern Road Whatsapp group

Waltham St Lawrence Link

West Windsor Residents' Asscoiation

Fifield Craft cabin

Cookham SOS Group

Fiennes Park FB Group

Covid Mutual Aid

Littlewick Evening Belles WI

Windsor & Ascot |NHW Association

Maidenhead NHW Association

Sunningdale Baptist Church

Windsor (UK) Community Emergency plan Volunteers

Datchet Corona Volunteers

AGG Good Neighbours

Wraysbury News

Ascot People

Clewer Village WindsorCoronavirus comm. Response

Holyport Cares

Duke Street Community Group

Windsor Street Angels

Plastic Free Windsor Group

Maidenhead Volunteer Group

Portlock Road Whatsapp Group

Boyn Hill Baptist Church

Message sent by
Jeffrey Pick (Police, Community Engagement & Resilience Officer, Windsor & Maidenhead LPA)

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