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Cold Calling and Rogue Trading

Alert message sent 05/08/2019 20:06:00

Information sent on behalf of Thames Valley Police


Yesterday I spent most of my shift dealing with the victim of a suspected distraction burglary. A flyer had been posted through the victims door where a tradesman purported he was doing work at one of the neighbours addresses and wanted to know if there was any work that needed doing and that a discount was available for OAP's. During the work one of the tradesmen entered the rear of the address and was found looking around inside. Back at the station I discovered that the same people have been using the same method to get work across the Thames Valley area followed by a number of complaints about them being rogue traders. Please take care when strangers are working on your property and lock your doors.

Cold calling doorstep traders who target the elderly and vulnerable do cause concern. They offer services like roofing, block paving, guttering, painting and gardening. There are, of course, plenty of reputable traders offering a range of services but they can still be a nuisance if they cold call against your wishes.

So who do you contact if you need work carried out. The advice is; recommendations from people you trust or try Buywithconfidence.gov.uk for T/S approved contractors and Check a Trade.com

I have been in touch with Buckinghamshire & Surrey Trading Standards and they have ‘Stop Cold Calling’ sticker packs. The packs include door and window stickers which can be stuck up outside peoples addresses and will act as a deterrent to unwanted callers. There is also an indoor sticker to remind people of where they can report these traders to.

I have also been working with Chiltern & South Bucks District Councils Community Safety Team in finding a way to beat these people. One scheme that could help the most vulnerable is the "No doorstep selling zones" This is where the street can decide if they want to sign up and a sign will be put off to warn would be traders and Nottingham Knockers away.

Lets keep the most vulnerable safe - Remember the Op Gauntlet phrase "Pause and Think".









Message sent by
Darren Walsh (Police, Sgt, Amersham)

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