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Online Web Chat - 999 101 Call Handler Recruitment

Alert message sent 16/05/2018 15:37:00

Information sent on behalf of Thames Valley Police

Join us on Thursday 17 May at midday, as we take your questions on the role of a 999/101 Call Handler and what the application process entails.

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As a Call Handler, you will play a critical role in our response to emergencies, either taking down vital details from the caller, or coordinating police assistance.

You will need to be ready to deal with 999 and 101 calls from members of the public 24/7. Our officers need as much information as possible and you'll have the crucial task of communicating with callers and carefully recording the details they relay.

This online Q&A is a fantastic opportunity to have your questions answered - perhaps you are unsure about the shift work? Or maybe you would like to discuss the role and types of calls we take? The panel will feature members of the recruitment team together with a current Call Handler.

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Daniel Lees (Police, Digital Communications Officer, Corporate Comms)

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